G
Transparency profile
Gorgias
Public documentation review covering Gorgias AI Agent. Findings reflect the linked first-party sources as reviewed on 4 October 2026. Private and unlinked material was not assessed.
Category
AI Support and Service Tools
Last reviewed
Oct 4, 2026
Confidence
Medium confidence
Evidence checks
12
Public AI Documentation Score
Moderate public documentation
Evidence-based documentation signal, based on public sources only.
Found7
Partial0
Not found0
Unclear / N/A5
- Source links
- 2
- Framework tags
- 0
- Profile status
- Published
This transparency profile is based on public evidence only. It does not certify, determine legal status, or assess private controls.
Evidence status summary
Found
7
Found evidence checks
Partial
0
Partial evidence checks
Not found
0
Not found evidence checks
Unclear
5
Unclear evidence checks
Not applicable
0
Not applicable evidence checks
Source-linked review
Evidence checks
Each row records the public documentation signal, source links, freshness, and thematic framework tags.
| Evidence check | Status | Summary | Sources | Last checked | Themes |
|---|---|---|---|---|---|
| AI-specific privacy/data handling statement | FoundMedium confidence | The FAQ describes feature-specific privacy and provider handling. | Oct 4, 2026 | None recorded | |
| AI usage disclosure | FoundMedium confidence | The guide explains AI Agent and automated customer responses. | Oct 4, 2026 | None recorded | |
| Customer data training statement | FoundMedium confidence | The FAQ states external providers do not train on customer data; internal tuning is separately described. | Oct 4, 2026 | None recorded | |
| Framework references or governance alignment | UnclearLow confidence | The reviewed public sources do not establish this signal for Gorgias AI Agent. This is a limit of the reviewed material, not a finding about private practices. | Oct 4, 2026 | None recorded | |
| Human oversight statement | FoundMedium confidence | The agent guide describes confidence-based handoff to people. | Oct 4, 2026 | None recorded | |
| AI incident response statement | UnclearLow confidence | The reviewed public sources do not establish this signal for Gorgias AI Agent. This is a limit of the reviewed material, not a finding about private practices. | Oct 4, 2026 | None recorded | |
| Model card/system card or equivalent | UnclearLow confidence | The reviewed public sources do not establish this signal for Gorgias AI Agent. This is a limit of the reviewed material, not a finding about private practices. | Oct 4, 2026 | None recorded | |
| Model/provider disclosure | FoundMedium confidence | The FAQ identifies OpenAI, Anthropic and Gorgias-tuned models. | Oct 4, 2026 | None recorded | |
| Responsible AI/governance policy | UnclearLow confidence | The reviewed public sources do not establish this signal for Gorgias AI Agent. This is a limit of the reviewed material, not a finding about private practices. | Oct 4, 2026 | None recorded | |
| AI safety/testing/evals/red-teaming statement | FoundMedium confidence | The guide describes a second-model quality check and confidence controls. | Oct 4, 2026 | None recorded | |
| Security/trust centre availability | FoundMedium confidence | The guide links trust resources. | Oct 4, 2026 | None recorded | |
| Subprocessor or AI vendor disclosure | UnclearLow confidence | The reviewed public sources do not establish this signal for Gorgias AI Agent. This is a limit of the reviewed material, not a finding about private practices. | Oct 4, 2026 | None recorded |
Source list
Framework themes
No framework tags recorded.
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